The Continental Value-Added Services
Availability: Continental Health Equipment service representatives are available 7 days a week on an on-call basis.
Fast Friendly Delivery/Service: Continental Health Equipment will typically complete delivery requests within 4 hours of notification of the dispatch center. Continental Health Equipment has integrated several new tech-nologies (electronic mapping, radio commu-nications, etc.) into it's new dispatch center. Please call our dispatch center's toll free number (1-866-603-6598) to ensure prompt friendly service.
Tracking: Each service call is documented with a "Continental Health Equipment Request For Service" ticket. A copy of the "Request for Service" will be left at the facility upon service completion.
Analysis: Continental Health Equipment will provide, upon request, monthly utilization reports of rental equipment to its customers.
Quality: Each piece of equipment delivered for rental from Continental Health Equipment has a "Service" sticker placed on it, which clearly displays the last date a maintenance check was performed on the equipment. Each piece of equipment must pass a series of checks (checklists are equipment specific) prior to being released to a facility. Copies of these checklists are available upon request.
Training: The staff members at Continental Health Equipment are available to conduct continuing education classes (in the area of
|
Wound Care), and equipment in-services. Please feel free to call the dispatch center to schedule training for your facility.
Professionalism: Continental Health Equipment associates are extensively trained on all products, procedures and guidelines. Each
associate receives training on equipment usage and placement, basic wound terminology, infection control, right to know, resident's rights, and corporate compliance.
Experience: Continental Health Equipment
has been servicing customers in health care facilities since 1996. Continental Health
Equipment offers and evaluates many types of equipment from many manufacturers to ensure that we have the best equipment to fit your individual requirements. Continental Health Equipment has on it's staff and has partnered with other organizations that have numerous years experience as administrator's, directors of nursing, and enterostomal nurses. These resources are available to answer your
questions.
Financial Creativity: Continental Health
Equipment offers a myriad of financial solutions to its customers. Whether a customer wishes to purchase, lease to own, or rent equipment the staff at Continental Health Equipment can help tailor a payment solution that meets your needs.
Security: Continental Health Equipment service representatives are required and will wear ID Badges and carry copies of their background checks while in your facility.
|
